Frequently asked questions

IBN provides various fund services performed by Hedge Funds Managers, Fund Of Funds, Family offices and Private Equity Funds in alternative investment domain on day to day basis.

Fund services offered by IBN are:

• Middle and Back Office Services:
• Fund Accounting, NAV calculation, Performance reporting,
• Data Reconciliations services

Ease of communication is a top service priority. Day-to-day production communication is handled via email, phone, Skype, web meeting

IBN generally uses a remote connection directly in the client’s IS system (Remote Desktop, VPN, Web Services, Citrix), using the appropriate workflows, databases and files. Also document are exchanged through email, Google drive and drop box.

We, at IBN, believe in utmost privacy and security of any and all data that we work with. IBN Technologies has stringent policies in place, throughout its work processes,that ensure authenticity, confidentiality, and security of the data. Our secure servers ensure that none of the customer data goes beyond our network. IBN Technologies works like an additional limb of your own organisation. This ensure absolute transparency and visibility for you and allows control over the data you own.

Our testimonials from clients all over the world are a mark of pride that we wear for having promised, accurate, timely and reliable service provider in BPO industry.IBN earned certification for ISO 9001:2015 which is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.

With an extensive array of industry services that we provide outsourcing for, IBN provides a rare combination of expertise and variety that few business process outsourcing companies can provide. Tech-support services, both inbound and outbound, are proactive,timely, and extremely cost-effective.

Moreover, below are the 4 major benefits you will get once you outsource work to IBN

Time Benefit:

• Allows to plan round the clock operations.
• Data Processed & critical reports prepared overnight.
• Allows you to focus on your business rather than on back office functions.
• Streamlining priorities to avoid loss of business.
• Save time from running the business & invest time in growing the business.
• Time spent on managing administrative staff, hiring, evaluation, etc.

Staff Benefit:

• Highly Skilled Staff & already have experience working in US Processes which minimizes the cultural gap.
• Wide Range of Industry experience from Finance & Accounting, AP / AR Support & Business Operations which includes customer support, Data Processing etc.
• Understanding of Best Industry Practice & same help us in consulting approach for process improvements.
• Right Level staff for different requirements
• Reduce key employee risk as staff redundancy for each process is inbuilt in IBN’s outsourcing approach.

Business Benefit:

• Cost Advantage
• Save on Infrastructure and Technology for outsourced staff.
• Access to Skilled Resources for expansion at short notice.
• Time Zone Advantage.
• Business continuity planning inbuilt as you have teams working at offshore location.

Cost Benefit:

• Lower cost of operations by 40%. This is even true for Jr. Accountant level staff in USA.
• No Overhead Cost.