One of the largest travel company looking for backend contact support services for their premium customer.
Client is the one of the largest online travel agency in the world and a market leader in the online travel service business and provides travel products and services to consumers through Websites and contact centers.
Key Challenges
CLIENTneed as solution that could recover its revenue generation channels through which client can overcome considerable decline in airline trafficking and hotel occupancy:
Proposed Solution
As aTravel BPO services provide, IBN Technologies recommended an integrated suite of services:
Result
By Availing IBN Travel BPO services, CLIENTwere able to achieve complete customer satisfaction effectively with the support of IBN BPO team.
Benefits
The integrated suite of services recommended by IBN, Supported by domain expertise and professionals, delivered powerful results effectively & efficiently.